Solutions
Our history with the military health system dates back more than 40 years. We combine that institutional knowledge with the latest scientific research methods to uncover insights that drive better outcomes and increase satisfaction rates of TRICARE beneficiaries.
Altarum’s military and Veteran health clients include the Defense Health Agency, the Department of Veterans Affairs, and the Navy Bureau of Medicine and Surgery, among others. To support our clients’ mission to monitor and improve patient experience, we also are conditionally approved to field the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey.
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Laura Pinnock - MS
Program Director, Survey Science
Areas of Expertise- Survey Data
- Military & Veterans Health
- Integrated Disability Evaluation System
As program director of Survey Science, Laura Pinnock directs survey projects for the U.S. Department of Defense, the U.S. Army Office of the Surgeon General, and the U.S. Department of Veterans Affairs’ Veterans Health Administration. Her areas of expertise include survey data, military and veterans health and health care claims data, and the military’s Wounded Warrior population. Laura has a master’s degree from the George Washington University and a bachelor’s degree from the University of Wisconsin-Madison.